TechComm

Inbound Call Center Services

Have you ever thought about outsourcing your inbound customer inquiries, orders or technical support? It’s a lot easier and more cost effective than you may think. Perhaps you’re not getting enough inbound calls to support a full-time person to answer the phone for you.

With an inbound call center you can simply pay by the minute and have your phone answered by a fully trained call center support person. The call center person would be trained by your company and provided with a script and Q&A so that they can answer, assist, take orders or support whoever calls in. These services are particularly nice for small business.

Remember, one of the key rules of selling is to make it easy for your customer to buy. Why not let your customers order through a toll-free number 24 hours a day? Why not reduce the on hold waiting time for your customers calling in?

Yes, we now have call center services. Contact us for more info.

New Web Site and Logo

Our new website is now live. We’ll be adding more content to it over the next couple of months to reflect some of the additional services that we provide. Our new logo is completed. As mentioned in previous post we used Logoworks for the design. Overall I think Logoworks did a good job even though their customer service was inconsistent. Please take a moment to check out our new website and logo and tell me your comments.